Despite the fact that the new tax season is just around the corner, there are many taxpayers who have not yet received their refund from last year's tax return. If this is your case, what can you do to claim it?
Most Americans who have not yet received their refund filed their taxes on paper rather than electronically, and there are at least three options available to them to claim the refund.
If you are one of the millions of Americans who have not yet received their tax refund for the last tax season, one option is to call your local IRS office and request a meeting.
An IRS spokesperson told News Channel 8 that in light of the backlog of raw documentation still uploaded by the tax collector's office due to office closings last summer to respond to the coronavirus emergency, some taxpayers will need to do additional paperwork.
In addition to trying to make an appointment in person with one of the employees of the local IRS office, the second option is to contact the Taxpayer Advocate Service organization, a division within the IRS that ensures that people's rights in tax matters are enforced.
Usually, personnel from this division step in to resolve taxpayer problems when the person has repeatedly tried to contact the IRS, but no one responds; or the office did not respond by the date it had arranged to do so.
The last alternative you have is to contact the general number for individuals at 800-829-1040, Monday through Friday from 7 a.m. to 7 p.m.
An entry on the IRS website indicates that the agency is taking longer to process documents sent by mail, such as paper tax returns and all correspondence related to returns.
"We are processing the correspondence in the order in which we receive it," the notice reads.
Adding to delays caused by downsizing at IRS offices, processing the first round of stimulus checks also led to additional delays in processing tax returns that were submitted on paper and not electronically.
Americans who have not yet received their refund can check the status of the refund through the online tool “Where’s my refund?”