If you work from home this can be a great opportunity.
You can earn a $82,000 annual salary as a Customer Success Manager for Infor, from the comfort of your home.
- Bachelor’s Degree or equivalent experience.
- 7+ years of experience managing critical customer issues with senior management.
- 5+ years of combined successful experience in the following areas: customer/account management, project management, or implementation management experience in the SaaS for enterprise industry.
- SaaS B2B Industry knowledge and experience.
- Demonstrated capability to establish and deepen business relationships.
- Evangelize capabilities of Infor applications including the adoption of Best Practices and product features.
- Develop a trusted advisor relationship with customer Executive Sponsors to guarantee that all Infor activities are closely aligned with the customer’s strategic priorities.
- Identify risks to the customer in achieving their stated business goals and develop a tactical and strategic health plan.
- Customer retention including supporting the renewal process and qualifying new opportunities.
- Seek customer reference by creating raving fans.