Find out if you have the right skills...
You can earn a $30,000 annual salary as a Career Navigator for the Baltimore City Health Department.
- Resident of Baltimore city with good knowledge of the city’s neighborhoods and resources.
- Experience working with individuals from racially and economically diverse backgrounds.
- Ability to assess the employment readiness of job seekers.
- Ability to work as a member of a team to assure project completion.
- Ability to prioritize and organize multiple tasks to meet deadlines.
- Ability to communicate with private sector employers regarding workforce needs.
- Ability to maintain effective working relationships with participants, partners, program associates, and the public.
- Ability to express ideas, both orally and in writing.
- Proficiency with word processing, spreadsheet, and database applications including MS Word and Excel.
Required Education and Experience:
- Completion of at least three years at an accredited college or university, including courses in psychology, business administration, marketing, counseling, or related field.
- Three years of experience providing supportive services or experience working with the employer community.
- Or any equivalent combination of education and experience.
- Maintain updated information on programs and services available for participants.
- Assist participants with educational and employment resources in the Baltimore metropolitan area.
- Provide comprehensive case management and conduct individual and group assessment sessions with program participants to facilitate their transition to regular full-time or part-time employment, training, and/or post-secondary education.
- Maintain updated case notes on all participants.
- Implement work-based learning opportunities and oversee performance.
- Provides counseling support to both participants and employers to ensure job completion and positive termination/placement.
- Develop and maintain a collaborative relationship with MOED, BCHD, other partners, local organizations, and business stakeholders to link customers to workforce resources and employment support services.
- Perform outreach activities to generate job opportunities for participants, schedule interviews, and follow up with participants and employers.
- Work with designated staff to collect data for funders, including but not limited to exit surveys, quarterly surveys, customer satisfaction surveys, and employer satisfaction surveys.
- Develop and maintain individual employment plans for each participant.
- Facilitate the development and implementation of follow-up services for participants on assigned caseload.
- Submit written reports as requested by the supervisor on time and in the format requested.
- Perform other duties as required.
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